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[Resolved]  Flipkart — unable to return the defective item (moto e4 plus)

I ordered moto e4 plus (Od[protected] on 22/07/2017 and it was delivered on 25/07/2017. Only one day i have used this phone and now it's display is not working.
And now when i 'm returning it, then it is not accepting my request.
Kindly take urgent action on this matter as i have only 10 days replacement time.
If my product will not get replaced in time, then i would have to take legal action on this.
Look into matter urgently
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Sep 15, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
Flipkart Customer Care's response We will revert on customer complaint.
Verified Support
Aug 08, 2017
Flipkart Customer Care's response We looked up your order and found that the technician had visited your place and as per his update issue was resolved. Due to this, the seller will not be able to fulfill your replacement request.

Since you are still facing issue with the product, we request you to get in touch with the brand's authorized service center and they'll be able to help you out in case of any product related issues.

Here are the details to the brand's authorized service center.

1. Kavya Enterprises
Shop-3/4, C Wing, Shrinath Plaza, Dnyaneshwar Paduka Chauk, FCRoad, Shivajinagar, Pune-411005 Maharashtra
Phone: [protected]
Working Hours: 10:00-19:00 Mon-Sat-Sun

2. Pulse Enterprise Solutions
Shop No 7, Garud Apartment, 518, Narayan Peth, Near Modi Ganpati Temple, 'Front Of Maharashtra Rashtrabhasha Bhavan, Pune-411030 Maharashtra
Phone: [protected]
Working Hours: 10:00-18:00 Mon-Sat-Sun

Hope you'll understand.
Complaint comments 
1 Comment

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Comments

I ordered a mobile phone ..but it is a deffective piece i wnat to return it so they told me no return policy for this and they told me for courier my product For replace Their pick service are not working. Very poor service of flipcart i m totaly disappointed.my product is not working
So bad .

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