[Resolved]  Flipkart — unable to return the faulty product

Address:New Delhi, Delhi, 110070

I ordered a mac lipstick from flipkart. Order number is od[protected]. My mobile number is [protected]. After the delivery i could see that the product is not original and if even if it is, it does not meet my expectation. I want to return the product but there is no option to return the product. I called customer care. One guy called back from number: +[protected]. He also said that i can't return the product. When i asked to transfer to supervisor, he kept my call on hold for few minutes and disconnected and never called back. I need to return the product as rs.1182 is not a small amount for me. Please give me a solution as soon as possible.
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Sep 6, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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