[Resolved]  Flipkart — unauthorized debit

I have ordered mobile on flipkart with exchange offer, flipkart denied to take the old mobile for exchange. So i have cancelled the order od[protected] and flipkart processed refund of rupees 9311 and 100 against the reference number 74163260059023749466892 on feb 27 2020. After the refund is credited into my account, flipkart debited back the same amount 9311 and 100 using the reference number 74163260060023749466899 without my authorization.

I raise so many complaints with flipkarts, they are saying giving the reference number 74163260059023749466892 and saying refund is completed successfuly. I explained them that the issue is flipkart debited back the refund using the reference number 74163260060023749466899 without my authorization. I provided bank statement and everything they need but they are keep on saying we refunded using the reference number 74163260059023749466892

First of all debiting amount from my credit card without authorization is not at all correct.

Flipkart has to understand that they took back the process refund using the reference number 74163260060023749466899

I need my money back.
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May 2, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused. Thank you for confirming that you have received the refund. Hence closing the complaint from our end.
Complaint comments 

Comments

Dear Sir

My refund date was 24 th March 11:53 am but can't receive my money my account please Sir help me...

Thanking you

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