[Resolved]  Flipkart — Unauthorized & un reasonable cancellation charged on Flight

We have booked Flight ticket with Flipkart & while proceeding with cancellation we specially called customer care of specific Flights department & asked for the details of Refund & Cancellation charges for which they passed on wrong information & now we are facing huge losses in these COVID Times due to the cheating they people doing & when we asking them to give the recording they are not able to provide that as well when they claim that all calls are recorded. Airlines is giving Full refund & they are cheating the customers. They do not know how to deal in Airlines business as their customer care team is totally untrained on handling such queries.