[Resolved] Flipkart — undelivered product since a month

Priyabrata Nag

from Durgapur, West Bengal

Address:

Kolkata, West Bengal, 700047

I have booked an ac from flipkart via order id - od[protected] on 28th of november, 2019 and paid the entire amount of 26499 and the expected date of delivery was on 13th of october, 2019, now it is almost a month and the product is yet not delivered and every time i call them they give dates on dates and does not have a clear cut idea about the exact date of delivery. It now seems that they are doing it intentionally and they are in a state of running a fraudulent activities. There might be few other buyers who are facing the same issues. I have invested my hard earned money in that ac and the product is yet not delivered, i have been facing a lot of harassment because of this. Had i have invested the money somewhere else i would have earned an interest on it. Requesting you to help me regarding this issue.

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Dec 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 07, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 15 Nov 19. It would have reflected in your debit card by 27 Nov 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.