[Resolved] Flipkart — unethical behaviour, cheating of customer, lies about service and delivery | |||||
We ordered a refrigerator from flipkart. The order included an exchange of old fridge. The charges includes delivery of new fridge, pick up charges of the old equipment. The delivery guy came alone and said that he cannot transport the fridge to our home which was located in the first floor. He threatened us that if we don't provide additional help he would leave the fridge in the ground floor and leave. Further, the delivery guy demand rs500 for lifting it even after providing additonal help thus making us pay both the person rs500 each additional to get the fridge delivered in our home On calling customer care, we were said that they will not be able to help us on this since our address does not mention first floor. How could flipkart be so careless and the fact that they send off with one person to deliver a huge fridge does not make rational sense. Was this information helpful? | |||||
Nov 1, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Flipkart Customer Care's response We will revert on it.
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