[Resolved] Flipkart — unethical behaviour flipkart cancelled my order | |||
I have ordered ' msi gv series core i7 7th gen - (8 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb graphics) gv62 7re-2401in gaming laptop (15.6 inch, grey, 2.2 kg) ' at rs. 54990 on fri, 23rd mar, 2018 12:54 am. And i have also paid the amount using net banking. After this i have received my order confirmation ("order is successfully placed, payment approved then seller has processed your order) and after that at 5:17 pm on[protected] i received a message from flipkart stating that my order has been cancelled and it has been returned and refund initiated. I want my ordered product at that same offer price. How can they cancel it without my permission? I also contacted flipkart and they said that they can do nothing in this case your seller has cancelled it and as compensation we are giving you rs 500 gift card. I want to file complaint against flipkart for not completing my order (After getting paid) and for mental harassing me on phone through their customer support by wasting my time and also not provided any help. I want that product at that same price. And one thing i also want to mention that i have not cancelled my order, flipkart has cancelled it. Was this information helpful? | |||
May 1, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Flipkart Customer Care's response We will revert on it.
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1 Comment | |||
Comments
The same happened with me, they also just gave me 500rs flipkart voucher. Did Consumer complaints helped you in this ? My order was even shipped even then also it got cancelled no help from Flipkart.
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