[Resolved] Flipkart — unethical way of selling products | |||||
I have ordered LG 188 L Direct Cool Single Door 4 Star Refrigerator (Scarlet Orchid, GL-D191KSOW) from flipkart, the description it is saying that its 4 star Refrigerator but they delivered the 3 star Refrigerator . the order id is OD[protected] . their services were not availble near my home so i have given hyderabad address. from hyderabad to my home it costed me around 1500 for shipping. when i openned the product in my house it was 3 star Refrigerator. Then i called flipkart customer care they are saying that we cannot take product from your home as the deliver address mentioned in order was hyderabad they are asking me to bring the product back to hyderabad. And there is no replacement for this product and refund is available if i return this product i will loose 3000 and two days time. when i enquired about LG 188 L Direct Cool Single Door 4 Star Refrigerator (Scarlet Orchid, GL-D191KSOW) its 3 star not 4 Star. offical website of LG it is showing 3 star but flikart is showing wrong information to customers and cheating loyal cutsomers saying that its 4 star. As a human being they earned some faith by delivering few items in correct way once customer belived them they simply dumping wrong produtcts. i appealing a serious action should be taken against them . there are lots of people who are being cheated by this kind of tricks. Please find the attached screenshots. Was this information helpful? | |||||
Nov 20, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 20, 2018 Flipkart Customer Care's response We will revert on it.
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