[Resolved]  Flipkart — unfitting and indecent look of raincoat against the derised demand

Aug 05, 2018

Updated by Jyotiraj Panigrahy Sear Sir/Madam, Refer my Order ID: OD[protected]
Dated 23 Jul 18 and various online grievances from 30 Jul 18 to today. NO rectification action has been initiated till date. Sir, your FLIPKART courier boy never permi to open the packet before payment. It is very unfortunate to tell you that after sincere payment your customer is NOT GETTING the product which he has ordered (though it is his right). After various complain and grievances also, NOBODY from your FLIPKART even realizes the FAULT and do not even bother to initiate a consolation call. Sir, WHAT IS THIS? Please refund my Rs.413.00 vide the Order as stated above. Awaiting Rs.413 at the earliest.
Thank You Sir/Madam,
JAIHIND

Aug 07, 2018

Updated by Jyotiraj Panigrahy Dear Sir/Madam, Today[protected] at 1727 Hrs Mr SOHAIL From Bengaluru FLIPKART Customer Care Called me from your Tele No.[protected] to my Mob No.[protected]. He was clarifying about my Order ID: OD[protected] Dated 23 Jul 18. He has checked my on-line product delivery address and further asking my Bank A/c details for Refund of Money Rs.413.00 paid as cash on 30 Jul 18 at about 1500 hrs. I told him to send a official mail from FLIPKART so that I will provide the details as desired. I refused to disclose the A/c details on mobile. He told that immediately he will send a e-mail to me from FLIPKART official site. But till now not received. Please send a mail first. Accordingly I will cater data.
Thank You
JAIHIND

Aug 08, 2018

Updated by Jyotiraj Panigrahy Dear Sir/Madam, Yesterday[protected] at 1727 Hrs Mr SOHAIL From Bengaluru FLIPKART Customer Care Called me from your Tele No.[protected] to my Mob No.[protected]. He was clarifying about my Order ID: OD[protected] Dated 23 Jul 18. He has checked my on-line product delivery address and further asking my Bank A/c details for Refund of Money Rs.413.00 paid as cash on 30 Jul 18 at about 1500 hrs. I told him to send a official mail from FLIPKART so that I will provide the details as desired. I refused to disclose the A/c details on mobile. He told that immediately he will send a e-mail to me from FLIPKART official site. But till now not received. Please send a mail first. Accordingly I will cater data.

Sir, please let me know the authenticity of conversation between me and Mr.SOHAIL from Bengaluru FLIPKART customer Care No.[protected] on 07 Aug 18 at 1727 Hrs, is a real or fake call? He was eagerly waiting for my Bank A/c details on mobile conversation, as I refused, then he told me he will immediately write a official mail from FLIPKART but it did not happen so. I have not received any mail from FLIPKART since last 24 hours. Where is that e-mail? Please look into the matter.

Thank You
08-Aug-18/1830hrs
JAIHIND

Aug 09, 2018

Updated by Jyotiraj Panigrahy Dear Sir/Madam, Mr.SOHAIL from Bengaluru FLIPKART Customer Care No.[protected] on 07 Aug 18 at 1727 Hrs and a lady from Bengaluru FLIPKART Customer Care Mob No.[protected] on 09 Aug 18 at 2046 Hrs were repeatedly asking me about my bank A/c details and insisting me to disclose on tele-conversation. Sir/Madam, very sorry to say as per RBI guidelines, GOI guidelines and banking advisories and time to time instructions from Ministry of Finance : banking details, A/c details and similar sensitive information are NOT to be disclosed on telephone/Mobile. Why your staff/customer executives are again and again insisting to get bank details on mobile. I have already told both of them to send a mail from FLIPKART official mail ID. But they are interested in information to be disclosed on mobile only. Sorry Sir/Madam, do not call me in future to know bank details on mobile please.
Thank You
JAIHIND

Aug 12, 2018

Updated by Jyotiraj Panigrahy Dear Sir/Madam, From Bengaluru FLIPKART omer Care Mr.SOHAIL on No.[protected] on 07 Aug 18 at 1727 Hrs, a lady on Mob No.[protected] on 09 Aug 18 at 2046 Hrs and Mr ROSHAN on No.[protected] on 11 Aug 18 at 2007 Hrs were repeatedly asking me about my bank A/c details and insisting me to disclose on tele-conversation. Sir/Madam, very sorry to say as per RBI guidelines, GOI guidelines and banking advisories and time to time instructions from Ministry of Finance : banking details, A/c details and similar sensitive information are NOT to be disclosed on telephone/Mobile. Why your staff/customer executives are again and again insisting to get bank details on mobile. I have already told all of them to send a mail from FLIPKART official mail ID. But they are interested in information to be disclosed on mobile only. Sorry Sir/Madam, do not call me in future to know bank details on mobile please.
Thank You
JAIHIND
12 Aug 18/1527 Hrs

Aug 12, 2018

Updated by Jyotiraj Panigrahy Dear Sir/Madam, From Bengaluru FLIPKART omer Care Mr.SOHAIL on No.[protected] on 07 Aug 18 at 1727 Hrs, a lady on Mob No.[protected] on 09 Aug 18 at 2046 Hrs and Mr ROSHAN on No.[protected] on 11 Aug 18 at 2007 Hrs, Mr. ADEEP on Mob No.[protected] on 12 Aug 18 at 1806 Hrs were repeatedly asking me about my bank A/c details and insisting me to disclose on tele-conversation. Sir/Madam, very sorry to say as per RBI guidelines, GOI guidelines and banking advisories and time to time instructions from Ministry of Finance : banking details, A/c details and similar sensitive information are NOT to be disclosed on telephone/Mobile. Why your staff/customer executives are again and again insisting to get bank details on mobile. I have already told all of them to send a mail from FLIPKART official mail ID. But they are interested in information to be disclosed on mobile only. Sorry Sir/Madam, do not call me in future to know bank details on mobile please.
Sir/Madam, once I can send you any number of times to your FLIPKART Customer Care, and every time, also you are receiving my mail, then it is very unfortunate that how I am not receiving your e-mail from FLIPKART official mail ID? Sir/Madam, it is always suspicious on telephone/mobile that “who is calling?” and “who is receiving? There is NO authenticity that can be ascertained from both end users. Till now I am NOT AT ALL convinced about the “exceptional interest” that your staff expressing just to know the ‘’Banking related information” that to on telephone/mobile. Sir/Madam, please simplify the issue rather than making is too much “critical and jumble”. You send a mail from your FLIPKART official mail ID, I will certainly provide the data that your staff want it on telephone/mobile. Please avoid unnecessary wastage of time/energy/money/mental peace by unwanted calling every now and then.
Thank You
JAIHIND
12 Aug 18/2145 Hrs