Dear,
I hope this email finds you well. I am writing to address the ongoing issue I have been facing with Flipkart and to request both immediate resolution and appropriate compensation for the significant amount of time I have wasted in attempting to resolve this matter.
The cancellation of my order without prior notification, despite using the "Predict and Win 2023" coupon, and the subsequent loss of the coupon have caused immense inconvenience and frustration. Moreover, the extensive delays, unproductive exchanges, and lack of timely action on Flipkart's part have resulted in a substantial waste of my valuable time.
In light of the time wasted and the impact it has had on my daily activities and overall experience as a customer, I request the following compensation:
1. Reimbursement for Time Wasted: As a result of Flipkart's failure to promptly address and resolve the issue, I request compensation for the specific hours or days I have spent contacting customer support, following up on the matter, and seeking resolution. This compensation should reflect the value of my time and the inconvenience caused.
2. Voucher or Discount: To compensate for the frustration, inconvenience, and the overall negative experience I have endured, I expect Flipkart to provide a voucher, discount or a device This gesture would demonstrate Flipkart's commitment to customer satisfaction and help restore my trust in your brand.
I want to emphasize that the compensation should not be merely symbolic but should adequately reflect the value of the time wasted and the impact it has had on my overall experience with Flipkart. It is essential for me to see that Flipkart acknowledges and values its customers' time and strives to rectify the situation appropriately.
I urge you to take immediate action to resolve this matter and provide the requested compensation as a gesture of goodwill and appreciation for the inconvenience caused. Timely resolution and satisfactory compensation will not only address my concerns but also reaffirm Flipkart's commitment to customer satisfaction.
I eagerly await your prompt response, outlining the concrete steps being taken to resolve the issue and the proposed compensation for the time wasted. I trust that you will treat this matter with the urgency and attention it deserves.
Thank you for your immediate attention to this matter.
Yours sincerely,
simon faleiro
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