Flipkart — Us polo assn mens black jeans

Website:

www.flipkart.com

I have ordered a jeans from flipkart on 13.10.2022 via Order ID OD[protected] for Rs. 3229 and received on 18.10.2022 after opening the parcel i found that instead of jeans there is old shirt, I made a complaint on flipkart at the very same moment regarding the same and they asked me to wait for few days. On 20.10.2022 they have accepted the replacement request and placed a new order for the same. On 29.10.2022 replacement has to be done but the Ekart logistics-FNPP[protected] delivery partner refused to exchange the product and gave me the reason hat i dont have such information for the replacement and you have to talk to flipkart customer care and he went back, at the same moment i called customer support and informed them the same and again they asked me to wait for 3-4 working days On the same day in the evening time i receieved a message from flipkart that your replacement is done and other product is delivered to you, but in actual delivery boy refused to do that and no such activity was done and again i contacted flipkart and informed the same and they told me to wait for other 3 days but there is no resolution done by there team and since then i have made multiple complaints but there is no response from flipkart and i am fooled by them of Rs. 3229.00, I am in such a bad trauma after being fooled by them This fraud is majorly done by delivery boy and flipkart seller