[Resolved]  Flipkart — used & defective his motherboard sold by flipkart

I ordered one his motherboard from flipkart. Order number od[protected]. After unboxing i found a used motherboard. It was full dirty. After installation it neither detect mouse nor the keyboard. So i called flipkart first for refund. They told this product is not returnable but there is 3 years warranty. So i should contact service center. I followed that. But to my surprise there is no service center of his. They are picking call once after 100 call. Asking to send the board to some unknown address of mumbai. It is all fradulent & nothing else. Flipkart should register genuine products after verification. Can flipkart give me in retun guarantee of repair & return of product if sent to mumbai? Else refund my money.
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Oct 30, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
Flipkart Customer Care's response
Hi Girija,

Thanks for writing in.

We understand your concern and we're sorry to hear that you're facing issues with your product 'HIS PLUS H61-C1 LGA1155 Socket Motherboard).

Since the product was delivered to you on August 29, 2019, the seller will not be able to fulfill your refund request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the authorized service center and they'll be able to help you out with any product related support you may need.
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Comments

I ordered 5 phones for my different friend which they are lived in different places and now Flipkart blocked my account and say that i resell the product.how can do this when i am reaching the point which give me Flipkart coupon

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