[Resolved]  Flipkart — Used Product supply

Address:Udaipur, Rajasthan, 313001

I bought a mobile phone on 28.02.2017, They Send the product other than the colour what i had orderd, and after some time Mobile got some problem then the service center says that ptoduct is used and warranty peroid is over. Now flipkart is not taking any action and totally denied.
They are saying that we give only 10 days replacement policy but that policy is only for geninune products but in my case product is already used and warranty period is already elapsed. This is very much disgressful that i paid for new phone and i got used product more than 1 year used product. now my faith is totally ruined from flipkart, i shall never buy any thing from this platform.
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May 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Flipkart Customer Care's response
As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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