[Resolved]  Flipkart — v-guard crystal plus voltage stabilizer/puma el ace 2 mid pn ii dp mid ankle sne/product not delivered received message stating the product delivered.

Address:560068
Website:www.flipkart.com

Hi all,

Disappointed customer.

Name anil n gowda.
Reg num: [protected]
Email id: [protected]@gmail.com

1. The issue started from the day i ordered the product "lg 260 l frost free double door refrigerator" (Shiny steel, gl-t292rpzy) which got delivered on delivered on (Sat, aug 12th '17).

There was a delay in sending a product (Contacted the customer care department more than 20 times)& the under aged guy was sent for delivery. The product was huge and the person was unable to carry the product somehow we managed to get that to my place. (Issue reported no reply).

2. I ordered puma el ace 2 mid pn ii dp mid ankle sneakers (Black) on same day which was supposed to be delivered on delivered on "mon, aug 14th '17" there was a tech issue wherein i was unable to track my orders and i have not received any notification regarding the delivery of the product. Hence, called back the customer care department got information stating the product is already delivered. : i have not received my product".

3. Ordered"lg 108cm (43) full hd led smart tv (43lh576t)"the product was supposed to deliver by 2 pm after complaining more than 10 times the product got delivered around 5 pm.

The drama started now for installation"i have been informed that the product will be installed on the same day now the advisors are informing me that it will take another 4days to install the product.

4. The order for "v-guard crystal plus voltage stabilizer" was supposed to be delivered on "thu, aug 17th '17, and fri, aug 18th '17" the product has not been delivered (I am scared now i might get a message stating the product has been delivered because the same happen on my previous order}. Hence, called back the customer care department more than 50 times everyone kept disconnecting my call without any courtesy.

The calls disconnected by advisors everytime i call for asking them to transfer the call to the supervisor/manager. Pathetic service ever seen.

I want justice for all inconveniences caused to me.

@ ceo flipkart please ask your team to monitor the calls.



Regards,
Anil n gowda
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Sep 29, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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