[Resolved]  Flipkart — vibe x chm & vibe x floating

Address:Ahmedabad, Gujarat, 380058

I ordered these 2 products from flipkart received 2 of same product in completely worn out and broken and with fungus and parasites in product.

I tried reaching for refund and i am told that by flipkart that no refund will be given on these product and only chance is replacement so i agreed but not getting even replacement as product seller have sent me product of other brand and pick up guy disagree to pick as there is no branding in product

2 prasities product is lying in my home and i can't even throw them as they would require for replacement daily prasities are running in my house also none of flipkart coustmer care executive is able to resolve i have talked to saurabh raj senior khyati sweta and pankaj but they are giving protocolish answer nd no surety or clear information on steps further

I think it's enough i am going to do free publicity for these harassment on social front these is clear case of cheating and stealing money
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Apr 2, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Feb 22, 2018
amar bishnoi's response
Its not my reply ...i said when i add a item in cart then how can its be out of stock??? U gives 15 min. To complete the payment
Verified Support
Feb 27, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 28, 2018
Flipkart Customer Care's response
Product taken back and issues refund to customer, same has been informed to customer. feedback provided to seller.case closed.
Complaint comments 

Comments

Sir I want to change my order from replacement to refund I want to buy another one will you plzzzz thank youuu

Sir today when sales open on mobile app.. i added the phone in my cart ... then with in 30 second i made payment button also but its shown OUT OF STOCK.. how its possible when i added the item in my cart and u gives 15 min. To make payment..
...
I am very upsent ...

Its still showing in my cart...

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