Flipkart — VJ Interior Office Chairs

Address:

Dr VT Beena, Principal, Government Dental College, Gandhinagar, Kottayam, Kerala

Sir,
Had ordered 5 no.s of VJ Interior Office chairs @ Rs 5152/- on 30th October 2020 thru Flip kart. Started to order a 6th one on the same day but on afterthought aborted.
Again on rethought, ordered a sixth chair on 31st October thru Flip kart.
Flip kart confirmation for the 5 chairs ordered on 30th and one chair ordered on 31st came via email.
On November 9th, these 6 chairs were delivered at the address given. On 10th they were installed.
On 10th evening at 7.30 pm again a VJ chair box was delivered to my home address. The box is unopened.
I tried for a return, but as I went through the process, I was stuck at the level of replacement. Since the seventh chair is an item which I have not ordered, I do not want a replacement, but a refund.
I checked my bank details, and has found that Rs 5152/- has been debited 6 times on 30th October and once on 31st October. I understand that due to some networking problem, my cash was debited though I did not go through with the order. I remember entering the CVV but after that I did not go forward. Besides I have got confirmation from flip kart for 6 no.s of chairs only.
So i called customer care and waited for almost one and half hours on phone to finally be told that" they could also find only 6 orders for the chair- 5 numbers on 30th October and one chair on 31st October. But since the return policy of the dealer is replacement they cant do anything."
Sir, If you have only six orders from me for this chair, then i feel that you, Flip kart- should get involved in this and get me a return and refund from the dealer.. It is the trust that I have with Flip kart that made me go through a lot of purchases all these years.
Please do the necessary for a return and refunding of this unordered item.
I have two registered phone numbers with flipkart- [protected] and [protected]