[Resolved]  Flipkart — vu 32 inch television

I have ordered a vu 32 inch television and it was successfully delivered and installed on the promised delivery date. After the installation i found some white patches on the right side of the tv screen, so i requested a replacement the same day.

After that the engineer visited on the very same day and captured some images of the tv where those white patches were shown.
The engineer told me that he will update the status and uninstall process will happen soon.

Today is 1st november and i am still waiting for the uninstall and replacement to happen. I've also called customer care multiple times but didn't find any solution.
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Apr 22, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2019
Flipkart Customer Care's response
Hi, We're sorry to hear that you're facing issues with your Vu 80cm (32 inch) HD Ready LED TV with FM Radio. We'd like to let you know that the technician visit has been arranged and the same should be completed on or before 04 Nov 19. Your kind understanding is appreciated.
Nov 06, 2019
Updated by Shekhar Ryan
I'm still waiting for the uninstallation to happen. I was promised to get this done by 4th November. Today is 6th but no response from flipkart.

I'm a regular flipkart user but this is the worst experience I'm facing.
Please do the needful and process my replacement ASAP.
Verified Support
Feb 27, 2020
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused.
We would like to inform you that the seller has credited 250 rupees in your gift voucher section in Flipkart. Your kind understanding is appreciated.
Complaint comments 

Comments

I'm still waiting for the uninstallation to happen. I was promised to get this done by 4th November. Today is 6th but no response from flipkart.

I'm a regular flipkart user but this is the worst experience I'm facing.
Please do the needful and process my replacement ASAP.

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