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Flipkart — VU gloled tv 50 inch product not installed

Product deivered on 8th october and installation scheduled on 9th 0ct but still its 12 october the product still not installed.waste service from flipkart and their partner jeeves consumers service
and now on 12 october its showing installation cancelled.
who is responsible for this now
if they deliver tv and installation not done then whats the use of TV.
complaint against flipkart and jeeves consumer service
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