Flipkart — Want full refund from Flipkart - unable to fulfill my order

Website:

www.flipkart.com

I have ordered Inno3D Nvidia Geforce RTX 3080 X3 OC LHR on 3rd August, 2022 for 49, 998/- prepaid using Kotak bank and it is confirmed by the Flipkart with order ID: OD[protected]

The status on my Flipkart account is showing the order has been order has been picked up at 3:17 PM 3rd August, 2022 and also showing it has been delivered at 11:59 PM 4th Aug, 2022 which is midnight. The delivery is not being done and when I check the status page, there were no courier company details & tracking ID. When we reached out to Flipkart customer care, they are conveying that order is not even dispatched yet.

After series of calls with customer care they have given that issue will be resolved by August 8, 2022 and then August 10, 2022 and again by August 14, 2022. Now, its been 10 days since they haven't resolved our issue. I want full refund from Flipkart as they are unable to deliver the product.