[Resolved] Flipkart — Want refund of Flipkart Order - OD[protected]

Anupam Anand

from Delhi, Delhi

Address:	110091
Website:	flipkart.com

I purchased the "Vu 102cm (40) Full HD Smart LED TV" from FLIPKART.com
My Order ID: OD[protected]
My Order Date: 18th Dec 2016
Complaint Raised after few hours Receiving the TV.
My Problem:
Dark Corners/Dark Shade on the right side and the excessive haziness / smoky picture ... Whole panel is faulty...
I have given all the proof/evidences by means of screenshots to Flipkart and also their own technician accepted that the picture quality is dissappointing and hazy/smoky...
I want a full refund. I had raised the complaint the same day I received the TV.
But Flipkart is refusing to refund... They are saying that company is not satisfied with the proof ... I have purchased this TV from flipkart and NOT VU directly...

I will go upto any extent to get the refund ... I want the full refund of Rs 24490 ...

Regards,

Anupam Anand

+4 photos

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Feb 8, 2017

Complaint marked as Resolved

At first they they replaced my led with a new one... it took just two days to do so... It worked very good for 2-3 days but it again produced the same picture problem... I again went for raised the complaint and this they approved my refund (after 2-3 days) ... but before that I had to attend so many calls from VU TV and had to explain them the problem... After that they refunded me the money on 15 January

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2017

Flipkart Customer Care's response Issue is already addressed and refund was initiated on same spoke to customer hence closing case.