Flipkart — Washing Machine under warranty problem not solved in more than 1 month

Address:

Surana Mohalla, Bikaner

We raised complain - claim ID CLCPV [protected].
and get SMS from you many times on dates - 5, 11 and 19 Nov 23 showing that technician assigned. but he visit one time and said to sent washing machine at service center because he have not equipment to open screws.

we call on support they informed that service canter will collect and deliver the machine after repair.

But till now not any visit and not collect the machine.
We are facing the problem but no support from your end.
We call many time on support every time reply that problem will solved in 2 days.

We revived an SMS on 19 November that Washing Machine Claim CLCPV[protected] has been successfully completed.

But nobody visit and repair It. (100% fake report by your local Technician)
We again report this on support then again assure to solve problem in 2 days. same reply many time bu no solution till now.
Please take immediate steps for solution Otherwise we have to go consumer court.

Awaiting your quick reply.