[Resolved] Flipkart — windows 10, big billion sale items

sudeep_rk

Address:	695581
Website:	www.flipkart.com

Hi sir,
Flipkart order id od[protected]
I had ordered a windows 10 operating system (Oem) from flipkart on 23 sep 2017 for rs. 3064. I received it on 3rd oct.
When i tried installing, it was not able to do it in uefi mode, but later on, could resolve it. When tried activating windows, i t showed that product key is not acceptable. When i contacted customer care, they made me believe that i should wait for their resolution. I followed up when they didnt keep promise and they repeated they would do on next day. I. E on 8th oct 2017, they messaged my refund is initiated. I invested my time and money for a windows product, they refunds it just because they cant ensure genuiness of product. I suspect lot people cheated in the big billion day name. Many fake products.

I need the product and service for which i have invested time and money, not the refund.

Thanks
Sudeep r k
[protected]@yahoo.com

Was this information helpful?

No (0)

Yes (0)

Nov 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 08, 2017

Updated by sudeep_rk Is big billion for attracting big investments from customers giving hit/miss promises of product and services and return their money after a certain period of time, instead of the product/service? It is a bait-and-switch tactic to attract huge investments quickly, by cheating consumers

Verified Support

Oct 10, 2017

Flipkart Customer Care's response We will revert on this.

Oct 14, 2017

Updated by sudeep_rk Flipkart social media executive had called me and provided seller's contact no and email id. I personally contacted the seller. He had agreed to send me the activation key. I provided my email id and again followed up by phone. He confirmed again, he will send by email. However, promise was not met. When I called again, he is not picking up. Effectively, my issue remain unresolved.