Flipkart — Wishmaster malpractices to tag exchange product as damaged

DATE -31 january 2023

I have ordered lenovo ideapad gaming 3 laptop from flipkart in exchange of my laptop ! flipkart offered me 21200 of exchange value and minimum value of 13500 ( if laptop having TouchPad or keyboard damages )

on 31st January a technologically unsound wishmaster came as wishmaster have preconceived notions regarding laptops as follows

1- rude behaviour from start and kept me asking why youare exchanging laptop, when i said i am upgrading, he said this ain't possible and YOUR LAPTOP MUST HAVE FAULTS -this shows he have already decided to reject my laptop without inspection!

2- filled the checklist by himself even without knowing the info about my laptop - HE doesn't have clue about ram, hard disk, etc

3- kept touching lcd panel of laptop hardly and asking that WHY RIPPLE IS FORMING?- your screen is faulty!- I don't know from which planet he came from - obviously liquid displays produces ripple after pressing it because of liquid displacement of pixels!

he marked 3 negative points on checklist and after that proceed hurriedly even without letting me know that what was actual fault ? when I asked him to show what he marked in checklist he denied and I saw that there were 3 negative feedbacks which drastically reduced my laptop price

he offered me approx 7000 only ! which is too less against 21200 or 13800 assured by flipkart!

literally I got scammed by the wishmaster, looks like there are no checks and balances and no review on wishmaster decision! he acted in whims and fancies!

I would like to know the qualifications of wishmaster too! is he computer engineer or specialist in computers ?
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