[Resolved] Flipkart — Without any warning and clarification my flipkart seller account suspend

Umesh Golakiya

Oct 10, 2021

Website:

www.seller.flipkart.com

My company name is Sicco Enterprise
Mo no is [protected]

my complain against is Flipkart

Your account has been made ONHOLD

Please view reasons and fix the issues to become an ACTIVE seller

Reason 1
Made pending on Reason Details
Sep 28, 2021

Seller Fraud

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Steps to reactive your account
Your account was found to be involved in fraudulent activities against customers/Flipkart. As this is a violation of our terms o[censored]se you will not be allowed to sell on the platform.

I raise ticket ...

please tell me why my account on hod and also tell me which kind of i breach policy ??...

and last reply is...

Latest ReplyFrom: Agent | 1:56 pm, Saturday, Oct 02, 2021
Dear Seller,

Our investigation team has investigated your account and has found that your account is linked to another suspended / blocked seller account on the platform. Your account will not be re-activated. Our terms o[censored]sage clearly state “A seller that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such a seller is reinstated by us” and you have been found in violation of these terms and appropriate legal action can be initiated against you.

Due to the proprietary/confidential nature of our business, we do not provide information on how we did the investigation and found you linked to other seller accounts. We have a strong Fraud Investigation Department which has clearly established your linkage to other suspended / blocked seller accounts on the platform, hence your account will not be reactivated.

hence closing this incident

Best Wishes,

Product Price Verification Team

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Nov 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.