[Resolved]  Flipkart — Worst product sold

Address:

600024

I have booked a Reach cogent mobile on 28/07/2017 and the order id is OD[protected]. It was physically damaged, so I made a request for replacement. I have received a new mobile on 04/07/2017 and it was not working properly. So I made a cancellation request through your toll free number and somebody called me up from the number [protected] and the response was very poor. She is not giving me a solution. She is saying, you can't cancel and refund the amount. I even told her that at least you give me an alternate, I will pay more money also. But she was saying the same thing for about 10mins. You are not giving me a proper service then why are you using the website in the market? You are cheating the customer. Everyone using your website but you are stealing the money from customer. I want to cancel my product and money to be refund or give me any other product, I will ready to pay extra money. This has to be resolved immediately otherwise I will file the case on your company name and we have to meet in the court.

Regards,
Arthika