[Resolved] Flipkart — Worst service (delay in product)

sandy99

from Coimbatore, Tamil Nadu

Address:	500017
Website:	Flipkart

This is my "flipkart order id:od[protected]", order date:5 october, 2016 2:48 am my phone which is delivered on 6 october, 2016. Based on the status update kept my phone ready & stayed at home. I was literally waiting for the item to be delivered. To my excitement i having waiting for the phone to delivered whole day. Then i received a email from your side saying that "we regret to inform you a delay in the delivery of your consignment with tracking number fmpp[protected]." @8:09pm. To my surprise again here comes the another email saying that "we tried to deliver the following items in your order od[protected] today but looks like you were not available to collect it" @9:50pm. No response from customer & which is shocking. You have played with my emotions. Accept your fault and say that we are not able to deliver that product in time, that is okay with me. But do not say that "looks like you were not available to collect it". This is any kind of joke

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Dec 12, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by sandy99 This is my "Flipkart Order ID:OD[protected]", Order Date:5 October, 2016 2:48 AM My phone which is to be delivered on 6 October, 2016 .Based on the status update kept my phone ready & stayed at home. I was literally waiting for the item to be delivered. To my excitement i having waiting for the phone to be delivered whole day. Then i received a email from your side saying that "We regret to inform you a delay in the delivery of your consignment with tracking number FMPP[protected]." @8:09pm . To my surprise again here comes the another email saying that "We tried to deliver the following items in your Order OD[protected] today but looks like you were not available to collect it " @9:50pm . No response from customer & Which is shocking. You have played with my emotions.Accept your fault and say that we are not able to deliver that product in time, that is okay with me.But do not say that "looks like you were not available to collect it" .This is any kind of joke

Verified Support

Nov 08, 2016

Flipkart Customer Care's response Product is delivered to customer and same communication given.