Flipkart — wrong and damaged tv delivered

Flipkart — wrong and damaged tv delivered

P PriyaChopra Jun 15, 2020

In reference to the order id - od[protected], i have ordered a lg tv (32inch) and it got delivered on 7-6-2020. A lg technician came on 8-6-2020 and found that instead of lg tv, old aiwa tv with broken screen is delivered. I immediately placed the request of replacement. I have been trying to reach flipkart customer care team and they keep on giving us new dates of replacement but so far no action has been taken. I request you kindly look into this matter and solve my problem asap! +1 videos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Jun 15, 2020 Flipkart Customer Care's response We will revert on it. Jun 17, 2020 Updated by PriyaChopra One of the executive from Flipkart called us on June 15, 2020 and assured us that the issue would be resolved within 24 hours. But Today they are still asking me for another 48 hours time. So I request you to take the legal action against Flipkart. Jun 18, 2020 Updated by PriyaChopra Today again I got a message from flipkart asking for more time. Already 11 days have gone since I placed the replacement request but so far they have done nothing. Kindly solve this matter asap! Jun 20, 2020 Updated by PriyaChopra The flipkart haven’t done anything to resolve the issue. This is my complaint number IN[protected]. The seller BTPLRB is a fraud seller. It has done the same fraud to many of the customers like me and FLIPKART has not verified the credentials of these kind of seller. Request you to kindly take a strict action against this seller and FLIPKART. Jun 28, 2020 Updated by PriyaChopra After so many calls and complaints Flipkart finally agreed to replace the TV and today the delivery person came to our place and refused to replace the TV because as per him TV must be of LG brand and Flipkart mislead them and is also. Now they cancelled the replacement request on our behalf and assuring us to sort this matter out. But now I don’t want to wait further and want the refund as soon as possible.
1 Comment	Share
Submit Close

Related Flipkart reviews

View all 47068 Flipkart Reviews

Comments

sanjiv sayal

Aug 13, 2020

Really Flipkart and some of there seller have become headache.
Seller keep on cheating but flipkart let them continue. So flipkart and particularly this seller by the name Bathla Teletech pvt. Ltd has cheated me also. I purchased a whirlpool purasense . It comes in 2 pack. One is RO machine and other is prefilter. He has send me only Machine
When i called Flipkart customer care they kept me waiting for three day and now they say they cant do anything and raised a return request. However I got seller's no, called him. Got areply " You are not on contactlist. Please send me query and I will get back to You:
I immediately told him everything on whats app .
And after seeing he backed off and blocked my no.
He is Mr. Raman Bathla
You can reah him at
+[protected]