[Resolved]  Flipkart — wrong damaged product

Address:	700105
Website:	flipkart

Let me tell you something about the item. I was out of the city kolkata n my brother in law received the item gopro hero on 22.10.2018. I reached on 24.10.18 after that my daughter of 4yrs old suffering for illness with high fever n infection. I have to admit her to the hospital medica superspeciality on 29.10.18 n she get discharged on 2.11.18. after that my wife also get ill I admit her too to medica superspeciality on 3.11.18 doctor Confirm she have a major chest infection n also found stone in her gallbladder. In the meantime I start suffering for retinal detachment on my right eye n can't able to see anything from my right eye. Both my daughter n wife come back home n I will go for the operation on 24.11.18 to disha barackpore, West Bengal (Dr. Arnab das). Now 2 days back I open the item n found its not working bcoz when ever I try to charge it the light blink n off. I tried it with my mobile adapter, power bank n laptop but same issue. I contact flipkart customer care n they teach very well about the policy which I am already aware about(return by 1.11.2018).

But my concern is as a human being if family members my daughter, wife n even me is suffering for an serious issue then which would be my first preference, should I have to open the item or should I have to take them to the hospital?

They also ask me to visit service centre bcoz policy is over. Now let me tell you no service centre is available in West Bengal for GoPro, only one dealer in Kolkata which in chittaranjan Avenue. Photosystems India Pvt LtdGopro Camera Dealers in Kolkata, West BengalAddress: Shop No-320, 3Rd Floor, E-Mall (Magnet House), 6, Chittaranjan Avenue, Kolkata - 700072Contact Person: Nemai SahaContact Number: [protected]

Read more at: https://www.dealerservicecenter.in/list/camera/gopro/west-bengal/kolkata.

I asked them that I don't have a vision on my right side so if I go n met with an accident who will take the responsibility n they said sir we can't do anything.. that's amazing.

Now another part I went to the shop today with no vision on my right eye n found no such shop.. it is a wrong information. No service centre n no dealer in West Bengal then how they are selling the item?

Enough harrasment for me now you tell what should I do bcoz doctor asked me not to take any stress bcoz that will make my operation more critical. No one is responding to me n I have made the payment which is very bad service. Need your kind support. All documents attached.