[Resolved]  Flipkart — Wrong defective product received

Address:	Kolkata, West Bengal, 700092
Website:	www.flipkart.com

Hello,

I have ordered "1haze SATA USB Casing 3.5 inch Hard Disk Case" on 27-Feb-2017. Order ID: OD[protected]. Flipkart Delivery Boy delivered Wrong defective product(Ranz brand name) on 2-March-2017. After that I have submitted RETURN request on 3-March-2017. They accepted that request but their delivery boy refused for replacement. Then I have called FLIPKART customer care & one lady executive ensures me that REFUND will be processed after pick up the product from my end. But today(12-March-2017) they messaged me that my REFUND will not be processed. After that I have mailed them so many times but they are not acknowledging my mail.

It's totally Customer Harrasment. At First they provided me WRONG[ Brand: I have ordered 1Haze & provided Ranz ] DEFECTIVE PRODUCT & now neglecting.

I need REFUND with compensation.

Can you pls look into this matter ASAP. It's already too late for me.

PS: I have proof of their lady executive call records in my Phone, as she assured me that I will receive My REFUND & Compensation ASAP.

Thanks & Regards,
Apurba Ghosh
Contact: +91 [protected]