Flipkart — Wrong information in CIBIL Report / Flipkart Pay Later EMIs

Hi,

I have made a purchase of two products from Flipkart using Flipkart Pay Later EMIs of total tenure of 3 months

Order ID of First Product : OD[protected] on 2nd of October which costs ₹2299/- (EMI amount : ₹794/-)
Order ID of Second Product :
OD[protected] on 10th of October which costs ₹1399/- (EMI amount : ₹483/-)

EMI was supposed to end by January 2022, but I have cleared all EMIs for both of the products on time without making any delay and even before the end of tenure. i.e, By the end of December 2021, I've made a payment of remaining amount & cleared the EMIs. (Payments Receipt have attached here along with Flipkart Pay Later Due Report on monthly basis)

But now I'm facing a issue with Cibil Report, although there is no due, where these two loans are updated as Over Due & in November and December of 2021 & still showing as both accounts as active without closing it off, which made my Cibil Score to decrease drastically,
Details of these two products of loan account (IDFC First Bank) given below for your reference:

1) A/c no :[protected]Order Id : OD[protected]
2) A/c no :[protected]Order Id : OD[protected]

Detailed Cibil Reports of these two accounts have been attached here.

I tried reaching out CIBIL Credit beuro and raised the dispute to update correct details, tried reaching out IDFC First Bank bas well multiple times, but still I have not received any kind solution from thier end, both were asked to me reach out Flipkart Pay Later to resolve the issue, I'm trying reaching out Flipkart Customer Support team from past 2 months, but the service I'm getting is pathetic, it's still updated as overdue for both of the accounts in all credit reports which made an huge impact of decreasing credit score.

Finally I'm here to file a complaint on Flipkart. I again request you to please solve the issue which causing me decrease in credit score and incorrect data in the report
I request you to please contact CIBIL Team and send them a proper account status so that they can able to correct the wrong information.

Thank you,