Flipkart — Wrong item delivered. dabur shampoo instead of head and shoulders shampoo

Address:faridabad
Website:flipkart

Respected... I have ordered one Head and Shoulders Shampoo via order number OD[protected] on dated 7.1.2023. It was received on dated 10.1.2023 from seller Suri Consumer private limited, Faridabad. I was surprised when i opened delivered item because it was Dabur Almond Shampoo. I never order Dabur shampoo. so immediately i cancel my order by writing wrong item delivered. but my request rejected by the seller then i call customer care and lodge complaint. They says wait for 24 hours but again no issue resolved. i do this for 3 times but all in vain. all the time my cancellation request cancelled by the seller. Flipkart did not take any action in this regard. so i request to solve this matter.
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