[Resolved] Flipkart — Wrong listing of mrp on the website and charging higher price

Parveen S Chambial

from Noida, Uttar Pradesh

Address:	122009
Website:	flipkart.com

This case is with reference to two books recently purchased by me. in both the cases the MRP listed on the site was much higher than the actual MRP of the books.

Case no 1- Book-Reforming Vaishno Devi and a case for reformed ... by Jagmohan. MRP Listed on site- 495/- discount offered 21% (Listed Price 391), but actually the MRP was Rs 395/-,

Case no 2- Book- Soul and Structure of governance in India- by Jagmohan. MRP 550/- discount offered 10% (Listed Price 495), but actually the MRP was Rs 475/-. In this case the price charged in even Rs 20/ higher than the actual MRP.

When in filed the complaint, your executive Mr Jatinder Nath Jha, was reluctant to listen and replied, that we are only concerned about the listed price and not about the actual MRP of the product

Kindly take note of the same

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2016

Flipkart Customer Care's response Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details and contact on[protected] for further assistance. Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.