Flipkart — Wrong material delivered by flipkart

Address:

plot no 11 Sitavihar phase 1 near shukla chauraha behind charch lucknow 226021

Order ID - OD[protected]

I ordered one ceiling light with 6 bulb on 30th October '23 before Diwali through Flipkart & on 4th November'23 delivery done of ceiling light with 3 bulb, when I saw the same raised the complain on 5th November'24 for replace it but Flipkart customer care executive denied to replace it, said that they can return only.

Till today, after raising complain 4 times ceiling light still not returned.

Due to Flipkart negligence & not responses, my Diwali spoiled & i am calling every week from 5 nov for wrong material returned & my refund.

Pls. Look into matter.