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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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to start with really really bad service given by you.
I had ordered for K Smart scratch guard one for iPhone 5s and one for iPhone 6 and one back cover for iphone 5s.
all three orders were screwed up. i got scratch guards of neo plus company rather than K Smart which i ordered.
the scratch guard were only front where as i ordered front and back. Never got the third order which was a back cover for iphone 5s where they sent me one more scratch guard. So end of the day i am left with three scratch guards of some other company and that to only front no Back!
I launched a complaint so i was promised that the order will be replaced within seven days. So i got the parcel again this time the same mistake AGAIN. i was sent some another company scratch guard not the one i ordered. Also, worst thing one of them was broken. STILL NOT RECIEVED THE BACK COVER WHICH WAS THE THIRD ORDER.
TODAY MORNING I COMPLAINED AGAIN SO I WAS TOLD TO BE GET REFUND FOR THE TWO ORDERS. ASKED ABOUT THE THIRD BACK COVER THEY SAID IT WILL GET DELIVERED TODAY 24 JUNE 2015.
WHICH I DID BUT CAN YOU GUESS WHAT WAS IN IT SCRATCH GUARD AGAIN!!!
SO I CALLED CUSTOMER CARE TO COMPLAIN AGAIN FOR THE THIRD TIME THEY TELL ME TO CALL BACK AGAIN AS THE SERVER IS DOWN.
IS THIS YOU #ACHHA KIYA CAMPAIGN????
NAME : NIKHEEL DHOLEPATIL