[Resolved]  Flipkart — Wrong product delivered after 1 month delivery time

Address:Gurgaon, Haryana, 122001
Website:www.flipkart.com

I placed order for spacewood fabric manual recliners (Finish color - brown).

But i received one local assembled product, with zero comfort.

I placed order for fabric — i received leatherette
I placed order for brown — i received black

After order, i found that seller have very poor feedback & still selling on flipkart, there is me some kind of tie-up with flipkart to fool buyers

I sent photo to customer care & i asked for refund, flipkart denied said we can do only replacement.

I asked for hand to hand replacement, because already taken 28 days to deliver, i don't want that same waiting time. Flipart denied hand to hand delivery.

I asked in how much time you can do replacement after reverse pickup, flipkart said we have no answer it'll take how much time.

I have already waited for 4 weeks & got wrong product, now not ready to support.

Photo of product attached what i recieved

My order no. Od[protected]
+2 photos
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Jul 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Jun 27, 2017
Updated by ajay anil
There is no outcome by Customer support for last 11 days. Every 2nd days ask for more time?
Are you neutral or biased toward seller? Are to honoring you own selling terms & conditions?
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