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Flipkart — Wrong product delivered but not refunded or replacement

Im jyoti. maine ek bluetooth neck band[protected] ko purchase kiya tha filpkart se jiski order id OD[protected] hai. but mujhe wrong neck band delivered hua. last ek month se 10 compliant kr chuka hu. but uska kuch nhi hua. har bar compliant likhne k bad bhi kuch solution nhi ho rha h. bahot pareshan ho chuka hu. 1 month se jyda time ho chuka hai mujhe na replacement mila h na hi refund. please solve my problem as sson as possible.
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