[Resolved] Flipkart — wrong product delivered today

RAVINDRA ps

from Mumbai, Maharashtra

Address:

411021

I ordered following product
Gadget-wagon 13 to 46 inches 180 deg swivel 20 deg tilt for lcd, led, plasma & monitors corner full motion tv mount.
Flipkart delivered wrong product as the product doesn't have 20 degrees tilt function please deliver the correct product with tilt function. This is ledtv wall mounting fixture. Photo of delivered product is attached with this complaint. Mobile no [protected]. Name ps ravindra. Order no. Od[protected]. Delivery of wrong product one hour ago. Please acknowledge and let me know when correct product will be delivered. You can pickup the wrong product when courier comes to deliver correct product according to order.

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Jan 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 15, 2017

Updated by RAVINDRA ps Order ID: OD[protected]

I ordered following product
Gadget-Wagon 13 to 46 Inches 180 deg swivel 20 deg tilt for LCD, LED, Plasma & Monitors Corner Full Motion TV Mount.
Flipkart delivered wrong product as the product doesn't have 20 degrees tilt function Please deliver the correct product with tilt function. This is LEDTV wall mounting fixture. Photo of delivered product is attached with this complaint . Mobile no [protected].Name PS RAVINDRA. Order no. OD[protected]. Delivery of wrong product one hour ago. Please acknowledge and let me know when correct product will be delivered. You can pickup the wrong product when courier comes to deliver correct product according to order.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 21, 2017

Flipkart Customer Care's response The customer complaint about the wrong shipment delivered. We had interacted with the customer Aunt Hemavathi and she confirmed that replacement product is delivered. Hence closing the complaint from our end.