[Resolved] Flipkart — Wrong product delivered wrong information and misbehave by customer care executives

Amant82

from Delhi, Delhi

Address:	New Delhi, Delhi, 110022
Website:	flipkart.com

Hi,

I have placed an order of iphone SE and i have received iphone 5s. Which are identical but the price and features are different.

As per them the account has been freezed due to high number of returns. I have total 15 orders and only 2 were returned. 1 because of poor quality and another due to partial products. 2 were cancelled before delivery.

How the account can be blocked if the acceptance% is 77%.

They are sending wrong products and not entertaining the complaints.

Was this information helpful?

No (0)

Yes (0)

Jun 16, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

Flipkart Customer Care's response Issue is already address and investigation is on process.