[Resolved]  Flipkart — Wrong product delivery and denying return request

Address:

Bangalore

Hi,

I recently purchased a AMAZFIT TREX SMARTWATCH for Rs 6000 at Flipkart.
This product was really in demand and the was getting sold very quickly, but at the time of ordering it showed sold out. After refreshing couple of times it buying option enabled and I placed order successfully (ID OD[protected]
The product was delivered at the scheduled time, but totally a wrong product. They have placed just a charger adapter in a small plastic packet and placed it in the box. There is no investigation required because it is impossible to fit AMAZFIT smartwatch box in 18 x 12 cm package. Flipkart however denied return request twice without even calling me not even bothering what happened.
I need my money or deliver the right product.