Flipkart — Wrong product is delivered to me but not taking it back

GauravIIMT

Address:

781/2 Near kali mandir Brahampuri, Meerut UP (250002)

Grievance Description
Hello sir
My name is Gaurav kumar. I am from Meerut UP. Sir my concern is about to devour my money by an e- commerce
company flipkart .sir I have ordered m7 shoes from flipkart but delivered shoes was not m7 so I raised a request to give me m7 or
refund but company is not giving me my money back and not taking wrong shoes back . Sir please get me my money back from
flipkart . Order ID--OD[protected] Phone no.used for order--[protected] Order date-21st of Oct 2020 Product delivered
on 25th of Oct 2020
Total amount--507INR
Please get me my money back

Thanks

+1 photos

Was this information helpful?

No (0)

Yes (0)

Flipkart customer support has been notified about the posted complaint.

Nov 06, 2020

Updated by GauravIIMT Sir I have have talked a lot of time with company's customer care guy's and they are confessing that wrong thing is happening with me and wrong shoes is given to me but not giving me resolution and saying that name on my I'D is different from the name at order .
I want to tell you sir that my name on my I'd is Gaurav kumar and address is 781/2 Brahampuri Meerut UP and on flipkart account my name is Gaurav kumar and address is 781/2 Brahampuri Meerut UP so both are completely same.
And my shipping address is also exactly same 781/2 Brahampuri Meerut UP and name on shipping address is Gaurav kumar Bhardwaj so flipkart guy's are saying that my name is mismatching.
I want to tell you that it's a prepaid order and I have paid in advance from my account and refund will be in source account from which amount had been deducted so what's the problem flipkart have to give me my refund.
I am declaring that I am gaurav kumar and i ordered shoes, paid in advance from account ****3362 and want to refund in the same source account.
Sir I am same person, same delivery address, same pick up address and same account of amount debit (prepaid order) and same account for refund it is however flipkart is devouring my money, making me fool, bluffing me.
Please get my money back from these fraud people and fraud e-commerce company.
Thanks