Address: | Dhara Enterprises 37/1/4/2/1 H NO - 617 OPP NEELAM METAL * PISOLI ROAD, PISOLI Pune, Maharashtra, , PUNE - 411048 | Website: | Dhara Enterprises 37/1/4/2/1 H NO - 617 OPP NEELAM METAL * PISOLI ROAD, PISOLI Pune, Maharashtra, , PUNE - 411048 |
Hello,
I ordered one kitchen chimney on 5th August 2023 with model name: "Elica EFL 108 HAC LTW VMS 90 Auto Clean Wall Mounted Chimney (Black 1350 CMH)" for price of Rs, 23, 715.(pls. see attached original invoice) Order id is OD[protected].
But I received totally different model with model number "ELICA EFL 207 HAC LTW VMS 60". (pls. see attached photos of delivery box labels with actual model number and invoice that I received ) In the attached photos you can clearly see that I have received the wrong product.Now when I contacted your customer care support today 2 times they told me that I cant return the product to you as I have missed the return period from date of delivery of 7 days to retrun the product.
But, my question is why should I take a wrong model delivered product even if I raised the concern after 7 days delivery period. So, I want to return this wrong product delivered and send me correct product otherwise I will be bound to file a legal case in consumer court.
I request you to send the original ordered product otherwise please take this mail as legal notice and I will proceed with legal case for the fraud that you have done with me.
Seller to flipkart was dhara enterprises.
Thanks,
Abhishek P. Singh Was this information helpful? |
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