[Resolved]  Flipkart — wrong product received - site bug

Dear team,

This is to inform you that due to your site bug i received wrong product.

I was eagerly waiting for flipkart sales, so add laptop in my wishlist. On the beginning of sale i purchase that laptop. I have not noted that there is a bug in your website. When you change a colour of laptop model get changed. You are cheating customer by giving different product.

Now that model is out of stock. I explain whole case to customer care no positive response.. Even i ask of escalation email id they said they don't have it. I am shock how your customer care team work.

Customer care team was no eagerness to help customer. They were just denying saying that now product is not available they can't do anything about it.

Right product - acer aspire 3 pentium gold

Wrong product - acer aspire 3 pentium quad core

Order i'd: od[protected]

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Regards
Ranjeet maharana
+91 [protected]