[Resolved]  Flipkart — wrong product shipped

Address:	560047
Website:	www.flipkart.com

Dear team,

I had ordered set of books of 2019 edition order no - od[protected] from flipkart on sep 9th. Wrong product 2017 edition (2 yrs. Old books) were delivered to me though product which i ordered from flipkart clearly talks about the latest edition 2019.
Twice i had raised replacement request with flipkart customer care over the call but seller cancelled it without leeting me know the reason. Then twice i have raised refund request with flipkart customer care over the call which was also cancelled by seller.
This 2 years old edition of the books is of no use of mine. I want my refund back. Pathetic experience ever with flipkart customer care agent who din't help me out to address this issue though i had called them 4 to 5 times till now.
I am highly frustrated and heavily disappointed with flipkart service.

Need an immediate action to process my refund of rs. 1950 without any further delay.

Thanks
Arpit
+91-[protected]