[Resolved]  Flipkart — Wrong Product/Pick up & replacement not done yet

Order ID - OD[protected]
I have ordered a Biba Black kurti size 34 on 21st October, 2020 during Big billion day offer. Received the product on 30th October. After opening the product on 31st October I am very surprised to see a totally different designed black kurti of Size 32. Instantly I communicated the same to Flipkart and requested for a replacement. But they have initiated a return and refund request on the same day. But no pick up by flipkart is done yet. Previously they have done the same with me regarding Pegion Deluxe spin mop, now with Biba kurti. Why Flipkart is playing this fraudulent game with me again and again? Isn't the rights of consumer not protected anymore? Or this online shopping sites are above the Law of our country? They are doing this unlawful business for quite some time. Should I Have to move to court for this kind of harassment ? What are you suggesting ? Please inform.