[Resolved] Flipkart — wrong serial no mention in invoice of macbook air purchased on flipkart

 
1 Review
 Sunle_tum on Nov 9, 2018
I have purchased macbook air from flipkart on 28th october with order id od[protected]. But invoice given to me has mentioned wrong serial no of product. My product serial no is fvfxjwb3j1wk. But the serial no written on bill is[protected]. I have given photo in attachment of invoice and my product details. I have written complaint about mismatch of serial no of product in invoice on 4 the november to flipkart which was to be resolved by 6 nov. Wrong invoice will make me not getting warranty service. Then on 6nov when i got no resolution mail i raised replacement request for my product. But niether my invoice is corrected nor my product is replaced till today on 9th nov. I have talked dozen times with customer care on flipkart but they are not doing any thing but delaying the things. I depressed and felt cheated by flipkart

wrong serial no mention in invoice of macbook air purchased on flipkart
wrong serial no mention in invoice of macbook air purchased on flipkart
Complaint marked as Resolved Nov 20, 2018
They returned my product but I am still unhappy because my product was not replaced and my 50000 was useless for 20 days...

Complaint Status


[Nov 10, 2018] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Nov 19, 2018
We will revert on it.
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    Flipkart - wrong serial no mention in invoice of macbook air purchased on flipkart