[Resolved] Flipkart — wrong serial no mention in invoice of macbook air purchased on flipkart
Dumka, Jharkhand, India
SuSunle_tum on Nov 9, 2018
I have purchased macbook air from flipkart on 28th october with order id od[protected]. But invoice given to me has mentioned wrong serial no of product. My product serial no is fvfxjwb3j1wk. But the serial no written on bill is[protected]. I have given photo in attachment of invoice and my product details. I have written complaint about mismatch of serial no of product in invoice on 4 the november to flipkart which was to be resolved by 6 nov. Wrong invoice will make me not getting warranty service. Then on 6nov when i got no resolution mail i raised replacement request for my product. But niether my invoice is corrected nor my product is replaced till today on 9th nov. I have talked dozen times with customer care on flipkart but they are not doing any thing but delaying the things. I depressed and felt cheated by flipkart
Complaint marked as Resolved Nov 20, 2018
They returned my product but I am still unhappy because my product was not replaced and my 50000 was useless for 20 days...
[Nov 10, 2018] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response, Nov 19, 2018
We will revert on it.
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