[Resolved] Flipkart — wrong shoe delivered | |||
I have ordered a shoe from flipkart which was a Nike Renew Rival Blue color product and instead I have recieved a black color fake and used product from flipkart have raised a return request on flipkart itself however it has been 16 days and yet no one is here to resolve the issue, everytime I process a return request, the pickup guy came 2 times and telling that he has not recieved any pickup related email and since he didn't accept the product and the whole process has to be restarted, now i have requested a new return request and yet without even talking to me they mark the issue as resolved Was this information helpful? | |||
Jan 31, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 31, 2019 Flipkart Customer Care's response "Hi, We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 20 Dec 19 and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. " | |||
 2 Comments | |||
Comments
Flipkart never reverts the customer back it's been 17 days and still they have not picked up the return order, they say give us 3 days and after 3 days the wish master comes and gives excuses that we havent recieved any email regarding this pickup then how the hell he knows that there is a pickup?? Just fooling customers with these kind of strategies.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
I called them but they are not giving valid reason why they block my account.