Flipkart — Wrong size delivered, Account blocked, Not accepting return request

I had ordered Skechers GO WALK LITE - FABULOUS Walking Shoes For Women of size UK 6 on Flipkart on 12th July, 2022. However, I received the product of size UK 7 and color black, which was not what I had ordered. I requested a return as per the procedure on the same day. However, my return request was rejected stating the baseless reason that 'the delivery agent has confirmed that the product was intact.' Following this, I spoke with the customer executives multiple times who placed return requests. Later, I came to realize that my Flipkart account had been blocked due to multiple return requests. I haven't had such a terrible experience with any e-commerce websites. I feel harassed. I have spoken to multiple customer executives, and sent emails and none of this has helped in any way. My account is still blocked, and my return request is still not approved.

Kindly look into the matter at the earliest, approve the return request and process my refund.