[Resolved] Flipkart — wrong size sandals send 2 times

kunapareddy sathish

from Calicut, Kerala

Address:

Krishna, Andhra Pradesh

I ordered for attending the marriages on 28th Nov-2014 Bata sandals size no: 9, (Id: OD[protected] But i receive size no: 6. I was talked to Cs then i send by DTDC(courier) charge Rs.100/.to Bangalore..For that mistake they were added wallet amount Rs.100/.(Except service charge).I used that (to buy a Baby soap worth Rs.68/.). Then i checked the status of my exchange of sandals, i found again they packed same size..Immediately i made a call on Dec-15th.they said no problem we change exact size.I said if i got again same size i will go to consumer court..Almost i lost Rs.1100(for lop of my salary and all).Now i want Rs.3000/. My cell no :[protected].

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Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer regarding the post, he complains that he has received a wrong sized for the second time. Apologized for the inconvenience caused. Informed that we will refund the amount paid of Rs. 398/- back to source. He demands for Rs. 3000/- to his bank account. Informed him that is not possible. Informed him that the only option left is refund of Rs. 398/- that too after the reverse pick up is completed. Customer does not agree for the same. He says he want Rs. 3000/-. Informed him that is not possible and the resolution is refund of 389/- ony. Customer rejects the same and disconnects the call. Closing the case as information provided.