[Resolved] Flipkart — Wrong specification product

vjkrsingh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased a mobil, model:A& K1111, the specification mentioned on the flipkart's website was 5 inch screen.it was also mentioned in the box that it will be 5 inch screen but actually it was 4.5 inch screen, I have booked this order and paid the money for 5 inch screen. I requested them to replca the item with 5 inch screen but they sent the same item again MY flipkart''s order number was:- OD[protected] order date 10 july 2015. This is total violation of regulatory practices of our country

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Complaint marked as Resolved

Verified Support

Aug 27, 2015

Flipkart Customer Care's response Spoke with the customer as he is saying that in the specification it is mentioned that it is 5 inch screen but he is saying that it is 4 .5 inch screen so informed to customer that we will give the refund customer said that he had already raised a request for refund but he was not having the box so the refund has been cancelled now customer is saying that he don't need the refund he will take the action in his own way.