[Resolved]  Flipkart — xiaomi mi a1 screen display damage

Address:495001
Website:www.flipkart.com

Dear sir,
I m purchased a mobile mi a1 by flipkart. Mobile display is damage condition received. I m complaint many time to flipkart for replacement but many time seller cancel my request today last day of 10 day policy of replacement. My last request is accept buy flipkart on 26 nov 2017. I m given request for screen / display damage but flipkart modify my request to defective product and accept it return request. Today 28/11/2017 ekart delivery boy come in my home for replacement for product and i given my mi a1, ekart delivery boy told me verification failed because i have received mail by flipkart for defective product. Flipkart cheat to me. I m given request many time but still not solve my problem.
I t request to please provide my problem solution and replacement provide for damage screen mobile

Note - flipkart not solve my problem till day 28/11/2017
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Dec 2, 2017
Complaint marked as Resolved 
Still pending my return request
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 04, 2017
Flipkart Customer Care's response
Customer raised a complaint for damage display issue, we interacted with the customer and taken the refund request. Refund has been provided to customer hence closing the complaint from our end.
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